TERMS AND CONDITIONS

VALID FROM 07 DECEMBER 2024 TO 31 DECEMBER 2025

Booking Terms

HOW TO MAKE A RESERVATION

No reservation is deemed confrimed unless acknowledged and accepted in writing and the deposit payment has been acknowledged in writing.

Minimum Stay

The minimum stay at Few & Far Luvhondo is 2 nights.

Deposit

A non-refundable 30% deposit is required to confirm your booking. Please note that only once the deposit is received, and you have been notified in writing of the receipt, your booking will be confirmed.

Second Payment

The remaining 70% is due 120 days prior to your arrival date. For stays booked within 120 days of the start date, the entire balance is due at confirmation.

NOTE: Failure to make payment within the above stipulated times may result in automatic cancellation by Few and Far Luvhondo of any reservations made.

Payment Methods

Payments may be made with debit or credit cards, bank transfers (ACH), or wire transfers. All bank charges are to the clients’ account.

Insurance

Travel and Cancellation Insurance is mandatory.

Cancellation Policy

No. of Days Prior to Arrival

Applicable Policy / Cancellation Fee

120 days or more

30 % of total reservation

120 days or less

100 % of total reservation

Non-refundable, however transferable in case of postponement.

Should a refund be requested 60 days or more prior to arrival, this will be processed net of bank fees.

• Cancellations must be received in writing and will only be valid when receipt is acknowledged in writing.

• Bookings can be postponed free of charge subject to the following:

o Postponement request received no later than 14 days of travel

o Subject to availability

o Rate adjustment according to season or year will apply

• In the event of Force Majeure, postponements will be arranged free of charge.

• All bookings, late arrivals, no-shows and early departures will be charged in full.

• We reserve the right to amend these terms and conditions with sufficient notice.

Force Majeure

Should events beyond the reasonable control of Few and Far or any partners, including but not limited to (1) acts of God, (2) war, including armed conflict, (3) strikes or labor disputes (4) disease (5) government regulation or advisory (including travel advisory warnings), (6) civil disturbance (7) terrorism or threats of terrorism (8) disaster, fire, earthquakes, hurricanes (9) unseasonable extreme inclement weather (10) or (11) any other cause reasonably beyond the parties' control, making the trip commercially impracticable, impracticable to perform, illegal, or impossible to fully perform. In such cases the affected parties may postpone their arrival upon written notification. No additional compensation will be provided for other incurred costs(e.g. Flights).

Conservation Levy

Conservation Levies will be added to your stay are calculated per person per night.

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Booking Requirements

Deposit

A non-refundable 30% deposit is required to confirm your booking. Please note that only once the deposit is received can the confirmation process of lodging and touring begin. This could mean that changes to the proposed itinerary may be considered should there be changes in availability from proposal to deposit received. You will be notified of any availability changes or modifications necessary.

Second Payment

The remaining 70% of the trip’s balance is due 120 days prior to the trip's start date. For trips booked within 120 days of the start date, the entire balance is due at confirmation.

Remaining Balance

Any remaining outstanding balance is due 30 days prior to the trip's start date. Please note that some payments may be due during the trip (Example: The bill for a pre-reserved dinner).

Payment Methods

Payments for trips may be made with debit or credit cards, bank transfers (ACH), or wire transfers.

Cancellation Policy

Since each trip is tailored to each traveler, the cancellation policies can vary. Dawn Tree Collection works hard to negotiate the best terms with our partners and oftentimes each operator has a different set of terms.

Dawn Tree Collection’s general cancellation policy is as follows: Trip deposits are non-refundable. Dawn Tree Collection will work closely with lodging and touring operators to recover any funds paid outside of the deposit, but no refunds are guaranteed. Cancellation fees may apply when canceled within 120 days of the trip’s start date or within the non-refundable windows established by lodging and tour operators.

Travel Insurance (travel insurance and traveler medical insurance) is required to book a trip in order to protect your investment and travelers throughout the trip. Dawn Tree Collection is licensed to sell Travelex Policies and can create a custom policy for you upon booking.

Postponement,Reschedule, Alterations Policy

Dawn Tree Collection kindly requests 60 days advance notice for any alterations (Postpone, reschedule, group size changes, etc). Any alteration requests open all itinerary items are newly subject to availability and possible price changes.

Force Majeure

Should events beyond the reasonable control of Dawn Tree or any partners, including but not limited to (1) acts of God, (2) war, including armed conflict, (3) strikes or labor disputes (4) disease (5) government regulation or advisory (including travel advisory warnings), (6) civil disturbance (7) terrorism or threats of terrorism (8) disaster, fire, earthquakes, hurricanes (9) unseasonable extreme inclement weather (10) or (11) any other cause reasonably beyond the parties' control, making the trip commercially impracticable, impracticable to perform, illegal, or impossible to fully perform. In such cases the affected parties may terminate this trip upon written notification, for a full refund. No additional compensation will be provided for other incurred costs.

Conservation Levy

Conservation levies will be added to the subtotal of the trip to support the continued conservation of any locations included in the trip.

Carbon Offset

In line with the Dawn Tree vision and ethos, a carbon offsetting fee will be added to the subtotal of each trip.

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